Cancellation policy

All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or user ID account you purchase Recharge for and all charges that result from those purchases. AERONET ONLINE SERVICES PVT LTD is not responsible for any purchase of Recharge for an incorrect mobile number or User id account

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on ( ) or Contact US . In such a scenario you will be entitled to a full refund. We request you to include in the email the following details – the mobile number or User ID account , operator name, Recharge value, Transaction date and Order Number (AERONET ONLINE SERVICES PVT LTD) shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 to 10 working days from the date of the receipt of your email.

B2B policy

Any top-up payment / advance payment which is received from client & if client does not use the amount for services for any reason and he wants his payment to return in this case after one month of deposit, customer need to give refund request to us, once we will get refund request from the client, the balance amount will be refunded within 07 to 10 working days via same source.

Contact US:

#8-12-61, Brindavan Nagar, Street No:8, Habsiguda. Secundrabad-500007


Powered by